Page 640 - MARCACORONA CATALOGUE 2018
P. 640

General sales conditions                                                                                                                                                          Rev.1a of 1st January 2018




        A.- CONTRACT COMPLETION                         E.4.- The Buyer undertakes to ensure that the vehicle sent to the Seller’s   G.4.- If the Buyer finds an identifiable fault, it must be reported in writing   in the event of alleged defects or faults in the material; this does not af-
        A.1.- These general sales conditions govern every sales contract be-  warehouse is suitable for the loading operations, considering the nature   to the Seller, within 8 (eight) days from receipt of the products; failure   fect the right to claim back any payments made unduly (solve et repete).
        tween the Seller and the Buyer and any amendment or exception thereof   of the products.   If the vehicle sent to collect the goods causes difficul-  to send the claim shall result in the forfeiture and loss of such right. The   I.2.- If the Buyer’s financial situation changes or in the event of non-pay-
        shall be agreed in writing.                     ties in the loading operations, the Seller reserves the right to charge a   Buyer shall keep the entire lot of material readily available for the Seller.   ment (even partial) of products already supplied, the Seller reserves the
        A.2.- Any offers, credits and/or rebates granted by agents or other in-  penalty, of 4% of the value of the products, to cover the extra logistics   The claim shall include the invoice details and an accurate description   right to suspend the execution of the supplies underway and/or to termi-
        termediaries, shall not be considered valid if they are not confirmed in   costs. If the vehicle sent is not at all suitable, the Seller reserves the   of the claimed fault together with photographs, where possible. In the   nate the contracts in force and the Buyer shall not have the right to claim
        writing by the Seller.                          right to refuse to load the goods and the Buyer shall not have the right   event that the claim proves to be unfounded, the Buyer shall refund the   direct and/or indirect compensation of any type.
        A.3.- The Buyer shall send the written orders to the Seller, directly or   to claim compensation for any direct and/or indirect cost that may arise   Seller any costs incurred for an inspection (expert’s reports, travel, etc.).
        through the agents, and the orders shall include the codes of the re-  therefrom.                           G.5.- Hidden faults shall be notified to the Supplier in writing, by record-  L.- RETENTION OF OWNERSHIP
        quired products, quantity, price and destination. The order sent by the   E.5.- The Buyer is responsible for assigning the carrier the task of   ed delivery letter with advice of receipt, within 8 days from the date such   L.1.- The products supplied shall remain exclusive property of the Seller
        Buyer is irrevocable.                           checking the products before loading them; any observations concern-  fault is found, under penalty of forfeiture.   until the Buyer has paid the full amount.
        A.4.- The sale shall be deemed completed when: (i) the Buyer receives   ing the condition of the packaging and the correspondence of the quan-  G.6.- The Buyer’s right to make a claim for faults under warranty is valid   L.2.- During the aforementioned period, the Buyer shall undertake the
        a written confirmation from the Seller, via e-mail, fax or other electronic   tities loaded with those on the transport document must be made by the   for 12 (twelve) months from the delivery of the products.  obligations and responsibilities as bailee (also referred to as custodian)
        means, that complies with the terms and conditions of the order; or (ii)   carrier upon collection of the goods. The said observations must be writ-        and shall not transfer the said products, grant their use, let them be
        if the confirmation sent by the Seller contains conditions that differ from   ten on all the copies of the transport documents, otherwise the loaded   H.- WARRANTY FOR FAULTS  seized or distrained without declaring that the property is of the Seller,
        the order sent by the Buyer, when the latter accepts it in writing or in any   products shall be considered to be complete and in good condition. As a   H.1. The  Seller’s warranty is  limited to first  grade products and not   and the Buyer shall immediately inform the Seller by recorded delivery
        case does not object within 7 (seven) days from reception;  or (iii) if the   result, the Seller shall not be liable for any missing or damaged products   second or third grade products or lots on offer with special prices or   letter with advice of receipt.
        Seller does not provide a written confirmation, when the products are   not reported by the carrier.        discounts, which must be duly specified with a note in the order con-
        delivered and loaded by the Buyer.              E.6.- The Buyer is also responsible for assigning the carrier the task of   firmation.                      M.- FORCE MAJEURE
                                                        checking the loading procedure and the stability of the goods on the   H.2. The Seller does not guarantee the suitability of the products for par-  M.1.- Each party may suspend the fulfilment of its contractual obliga-
        B.- PRICES                                      vehicle, in order to prevent damage during transport and to comply with   ticular uses, and only guarantees the technical specifications published   tions, when the said fulfilment is impossible or objectively too costly due
        B.1.- The prices agreed upon for each individual sale are net prices for   all road safety provisions.      on the website in the document 2) Technical data sheets.  The indication   to an unforeseeable impediment independent from the parties, such as
        cash delivery ex works (the Seller’s plant shall be specified in the order                                  for use is merely indicative, even when written in the Seller’s catalogues   for example: strike, boycott, lockout, fire, war (declared or not), civil war,
        confirmation), unless otherwise agreed in writing.  F.- PAYMENTS                                            and manuals. On the basis of the characteristics described in the doc-  riots and revolutions, requisitions, embargo, power blackouts, extraor-
                                                        F.1.- All payments must be made to the Seller’s registered office. Pay-  ument 2) Technical data sheets, the designer always has the task of   dinary breakage of machinery, delays in the delivery of components or
        C.- PRODUCT CHARACTERISTICS                     ments made to agents, representatives, or sales assistants shall not be   assessing the suitability of the product for the specific use conditions,   raw materials.
        C.1.- The Buyer declares to have read and comply with the content   considered as made until the amounts are received by the Seller.  taking into account the stress and variables to which the product will be   M.2.- The party that wishes to apply this clause shall immediately notify
        of the following documentation published on the corporate website: 1)   F.2.- The Buyer shall not fulfil its payment obligations by making pay-  subjected, which may alter its characteristics; for example, the traffic in-  the onset and end of the circumstances of force majeure to the other
        Laying, use, cleaning and maintenance manual and 2) Technical data   ments from countries other than its own country of residence, if the said   tensity, quality of traffic (foot traffic with the presence of sand, debris...),   party in writing.
        sheets.                                         countries do not guarantee an adequate exchange of information with   adverse weather conditions and any other unpredictable factor to which   M.3.- If the suspension due to force majeure lasts longer than 60 (sixty)
        C.2. Given the intrinsic variability of the ceramic products, the charac-  Italy. In case of breach of the said prohibition, the Seller has the right to   the material may be exposed.  days, each party shall have the right to terminate this contract, with a
        teristics of the samples, previously sent by the Seller to the Buyer, are   terminate the contract for just cause and the Buyer shall not have the   H.3.- In the event that identifiable product faults are ascertained,   notice of 10 (ten) days to be notified to the counterparty in writing.
        purely illustrative and cannot be deemed binding.  right to claim compensation for any damage suffered.     as defined in sub section G no. 3, the Seller shall replace the faulty
        C.3. Unless specifically requested and agreed before the order confir-  F.3.- Any costs for stamp duty and bank draft fees shall be borne by   product with another one with  equal or superior characteristics;   N.- CONFIDENTIALITY
        mation, the Seller does not guarantee that the entire quantity of an article   the Buyer. Failure to fulfil, even only in part, the payment shall result   should this not be possible, the Seller shall apply a significant price   N.1.- The Buyer undertakes to maintain confidentiality as regards all
        on order shall be sent from one same production lot.  in the application of interest on arrears in favour of the Seller, from the   reduction.    Alternatively, following the return of the faulty products,   information of a technical (such as, by way of a non-limiting example,
                                                        date  established  for  the  payment,  as  envisaged  by  legislative  decree   the Buyer shall have the right to a refund of the price paid plus the   drawings, tables, documentation, formulas and correspondence) and
        D.- DELIVERY TERMS                              09/10/2002 no. 231.                                         transport  cost,  with  the  exclusion  of  compensation  for  any  other   commercial nature (including contractual conditions, purchase prices,
        D.1.- The delivery terms are approximate and a delay does not give the   F.4.- Unless otherwise agreed in writing, the Buyer undertakes not to   direct and/or indirect damage.  payment conditions,…) gained during the performance of this contract.
        Buyer any right to claim compensation, without any exception.    offset any receivables, of whatever nature, owed by the Seller.  H.4. The Seller’s warranty shall not be valid if the products that have   N.2.- The confidentiality obligation shall be undertaken for the entire du-
        D.2.- If the Buyer does not collect the goods, after 10 (ten) days from                                     identifiable faults (totally or in part) have been used and/or in any   ration of this contract and for the period following its execution.
        the date of the “goods ready” notice, the Seller has the right – at its   G.- CLAIMS                        case transformed, as this entails that the Buyer (or its customer)   N.3.- In case of failure to uphold the confidentiality obligation, the
        discretion – to establish a new delivery date.  G.1.- Upon receipt of the products, the Buyer shall perform a visual   expressed the intention to accept them in the condition in which   non-fulfilling party shall pay the other party compensation for all damag-
                                                        inspection in compliance with instructions provided in point 7 of UNI EN   they were found.                 es that may derive therefrom.
        E.- SHIPPING ARRANGEMENTS AND TERMS             ISO 10545-2 standards.                                      H.5.- In the event that hidden product faults are ascertained, the
        E.1.- The Buyer must communicate any variation in the destination of the   G.2.- The products must be installed and fitted strictly respecting the   Seller’s warranty is limited to the replacement with other products   O.- SELLER’S TRADEMARKS AND DISTINCTIVE SIGNS
        products, different from the one agreed in the order confirmation, in writ-  recommendations related to the activities to be performed before and   of equal or superior characteristics; should this not be possible the   O.1.-The use of trademarks, ornamental designs and creative works in
        ing within, and no later than, the second day before the day foreseen for   during the laying of the product specified in document 1) Laying, use,   Seller shall refund the price paid plus the transport cost. In any case,   general, in whatever form and manner of expression (such as, by way
        the collection at the Seller’s premises.   The Seller reserves the right not   cleaning and maintenance manual, published on the Seller’s website,   the Seller’s warranty for any direct and/or indirect damage caused by   of a non-limiting example: images, photos, drawings, videos, shapes,
        to accept the change of the product destination. If the actual destination   and on the product packaging and/or inside the packaging.   Faults   the faulty product, shall be limited to an amount that shall not be greater   structures, etc.) constituting the Seller’s intellectual property, through
        of the product is different from the one stated by the Buyer, the Seller   caused by an incorrect installation and by missing/incorrect mainte-  than double the selling price applied by the Seller, only in relation to the   any means (such as, by way of a non-limiting example: press, video,
        reserves the right to suspend the execution of the supplies underway   nance (different from instructions provided in document 1) Laying, use,   faulty part of the supply.  radio, internet, social media, instant messaging platforms or VoIP, etc.)
        and/or to terminate the contracts in force and the Buyer shall not have   cleaning and maintenance manual), by an unsuitable use and/or by nor-  H.6.- In the event that the Buyer resells the product to subjects  protect-  is strictly forbidden. Any exception to the said prohibition, even only par-
        the right to claim direct and/or indirect compensation of any type.  mal wear over time shall not be considered product faults.  ed by the consumer code (law decree no. 206/2005), the former shall   tial, must be authorised in writing, each time, by the Seller’s general
        E.2.- Unless otherwise agreed, the goods shall be delivered ex-works   G.3.- With the exception of the limits of acceptability foreseen by the   be responsible for the conditions applied, if different from those stated   management.
        (EXW - Incoterms 2010) and this shall also be the case when the parties   international EN 14411 (ISO 13006) standard, the parties acknowledge   herein, and shall ensure that the consumer’s rights are exercised, in re-
        agree that the delivery, or part of it, shall be arranged by the Seller on   as identifiable faults those product defects that are immediately visible   lation to the remedies and terms established by the said code.   If there   P.- CONTRACT LANGUAGE, APPLICABLE LAW, JURISDICTION AND
        the Buyer’s behalf. In any case, the risks shall transfer to the Buyer upon   upon receipt thereof and that make the material unsuitable for use or   are the grounds for the Buyer to exercise the right of recourse and/or   AUTHORITY
        delivery to the first carrier.                  that significantly reduce its value.  This category includes faults as de-  make a claim against the Seller/manufacturer, the said action shall take   P.1.- The present CONTRACT is drafted in Italian, and in case of dis-
        E.3.- Without prejudice to the Seller’s extraneity in relation to the trans-  fined in the document 1) Laying, use, cleaning and maintenance manual,   into account or go beyond the exemptions and limits established in sub   putes the said version shall prevail over any translations in other lan-
        port contract, the Seller shall not be indicated as “shipper” on the bill   published on the Seller’s website.  Identifiable faults include, by way   sections G no. 1 and H no. 5.  guages.
        of lading.   The communication of the gross weight of the container to   of a non-limiting example, superficial defects, decoration defects, de-            P.2.- Any dispute concerning the supply of products shall be subject to
        the Forwarding agent does not represent in any way the undertaking of   fects concerning polishing, dimensions, surface flatness, straightness   I. SOLVE ET REPETE (PAY AND THEN CLAIM) AND TERMINATION   Italian law and jurisdiction and the Court of Modena, the town in which
        any liability by the Seller as regards the SOLAS (Safety Of Life At Sea)   of sides/rectangularity and thickness, cracks, chippings or rough edges,   CLAUSES   the Seller has its registered office, shall have sole local jurisdiction.
        Convention. In no event may the said communication be taken to be the   non-compliant shades, mixed shades and products that feature prob-  I.1.- Pursuant to article 1462 of the Italian Civil Code, on no account
        VGM (Verified Gross Mass).                      lems deriving from the cutting process and/or from chips.   may the Buyer suspend or delay payment of collected material, including

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